Case Study: Evans Bank restores branch service after a fire with Agility Recovery's ReadySuite Financial

Evans Bank restores branch service in 6 months with Agility Recovery

Evans Bank faced a significant challenge when an electrical fire caused extensive damage to its Lancaster, New York branch. The bank's CIO, Howard Martin, contacted vendor Agility Recovery to declare a disaster and begin the recovery process to restore operations for their customers.

Agility Recovery implemented its ReadySuite Financial mobile unit, which provided a temporary branch complete with teller stations, office space, and connectivity. This solution allowed the branch to operate onsite for six months during repairs. The result was overwhelmingly positive community support and customer gratitude, as Evans Bank successfully avoided having to redirect people to other branches.

Evans Bank