Case Study: a mid-sized regional insurer restores operations in 24 hours with Agility Recovery

a mid-sized regional insurer restores operations in 24 hours with Agility Recovery

A mid-sized regional insurer faced a complete halt in operations after a sophisticated phishing attack compromised employee credentials, locked down its email system, and led to the exfiltration of sensitive customer data. The company turned to its membership with vendor Agility Recovery for an immediate plan to restore business continuity.

Agility Recovery deployed on-demand IT equipment and data recovery solutions overnight. This included shipping laptops, establishing a secure temporary email platform, and restoring VoIP phone systems. As a result, operations resumed within 24 hours, preventing major revenue loss, restoring customer support, and ensuring no regulatory fines were incurred.