Case Study: World-leading Children’s Cancer Research Hospital achieves a safer UTC upgrade with AgileThought

World-leading Children’s Cancer Research Hospital - Customer Case Study

AgileThought worked with a world-leading children’s cancer research hospital that faced a high-risk Cerner upgrade from local time to UTC. The change threatened dozens of connected applications that pulled patient and research data directly from the Cerner database, creating a risk of incorrect time values, disrupted reporting, and potential impact on care.

Using AgileThought’s Rapid Transition Methodology and a hybrid team of nearshore and onsite consultants, the vendor completed assessment, code updates, testing, validation, and a weekend go-live over 13 weeks. AgileThought identified 54 applications needing updates, resolved issues in two apps immediately, and helped 96% of applications run smoothly after deployment, with the disaster recovery protocol on standby but ultimately not needed.