Case Study: a largest electric utilities company strengthens SharePoint security and governance with AgileThought

Maximizing Security with SharePoint Governance

AgileThought worked with the largest electric utilities company, a highly regulated U.S. utility serving more than 4.5 million customer accounts, to strengthen its SharePoint governance and better protect confidential data. The company needed help improving inconsistent auditing, understanding what its SharePoint 2010 environment and upcoming SharePoint 2016 capabilities could do for compliance, and creating a long-term governance plan that could keep pace with strict industry regulations.

AgileThought led stakeholder interviews, hands-on workshops, and an assessment of the company’s current policies to build a detailed SharePoint governance model and roadmap. The solution included recommended information architecture, operational processes, technical access controls, logging, and regular reviews to reduce unauthorized access and support compliance. AgileThought delivered an actionable long-term plan that improved security oversight and positioned the utility for better SharePoint utilization, though no specific numeric impact was reported.