Case Study: a leading biotechnology company achieves faster manufacturing timelines with AgileThought

Leading Biotechnology Company - Customer Case Study

Leading Biotechnology Company, a leading biotechnology company focused on new drug development, faced long and inconsistent hierarchy development timelines in Biova Discoverant, along with compliance requirements, scope creep, and the challenge of gathering data from disparate sources while maintaining product quality and regulatory standards. AgileThought was brought in first for hierarchy maintenance and adjustments, then expanded into broader support for their manufacturing and process transparency needs.

AgileThought implemented an agile delivery model, standardized processes across business and IT teams, and built an automation suite plus an in-house center of excellence with training for the manufacturing tool and automation workflows. The results included reducing hierarchy delivery timelines by 50%, cutting some tasks from five days to less than one day, and ultimately reducing project times by over 80% while improving accuracy, build quality, onboarding, and overall workflow efficiency.