Case Study: a large children’s research hospital improves healthcare workflows with AgileThought

How a Research Hospital Bolstered Healthcare Applications and Improved Workflows

AgileThought worked with a large children’s research hospital specializing in cancer treatment that relied on outdated processes and systems, leading to hundreds of hours of lost productivity. The hospital needed a fast way to improve workflows and support a packaged healthcare application without interrupting ongoing operations, while also overcoming silos, limited in-house expertise, and the need for a cost-effective vendor across multiple departments.

AgileThought assembled a cross-functional team to develop, maintain, and customize multiple healthcare applications and interfaces for areas such as scheduling, diagnostics imaging, X-rays, protocols, assessments, therapies, and security, using technologies including .NET, Java, JavaScript, Oracle, SharePoint, and Cerner tools. AgileThought delivered quality assurance, development, custom reports, and application customizations, resulting in positive feedback from business analysts, significant quality improvements, and increased workflow efficiencies, and the hospital continued to rely on AgileThought as a single point of contact for large-scale IT and business improvement projects.