Case Study: a global gastrointestinal endoscopy product manufacturer achieves real-time device tracking with AgileThought

Global Gastrointestinal Endoscopy Product Manufacturer - Customer Case Study

AgileThought worked with a global gastrointestinal endoscopy product manufacturer that wanted better visibility into its device-tracking workflow. The company had been relying on a manual process to track endoscopes, and needed a more automated, scalable approach that could improve patient care while meeting strict healthcare regulations and supporting better data analysis.

AgileThought provided agile coaching and co-teaming support to design and build an RFID-based, cloud-enabled tracking application using .NET, RFID, and business intelligence tools. The solution tracks endoscopes in real time from patient procedure through sanitization, replacing paper-based tracking with faster scanning and searchable device histories in minutes instead of hours, while also improving reporting, decision-making, and compliance.