Case Study: a Florida-based property and casualty insurance group speeds quoting and boosts revenue with AgileThought

Florida-based Property and Casualty Insurance Group - Customer Case Study

AgileThought worked with a Florida-based property and casualty insurance group that needed to replace its legacy quoting and binding application with a faster self-service platform for brokers. The old Java and RPG (AS/400) system had heavy back-end dependencies and a slow quote generation process, forcing brokers to complete an entire application before getting a response.

AgileThought designed and delivered a modern broker application with API-based integration to the existing AS/400 environment, enabling immediate yes-or-no responses during the quote process and automated payment scheduling. This cut the “time to know” from 20 minutes to less than a minute, reduced errors and delays, improved transparency into finance and operations, and helped the insurer increase revenue by serving more customers faster while maximizing return on IT spend.