Case Study: The Salvation Army achieves up to 80% faster app development and doubles application output with AgilePoint

Salvation Army Accelerates Automation By Reducing Development Cycles Up To 80%

The Salvation Army’s western region faced a major modernization challenge: decades of Lotus Notes apps needed to move to a modern, cost-effective platform without incurring repeated migrations. Although the team adopted Microsoft Office 365 and SharePoint for communications, those tools alone proved too rigid and costly for building and integrating workflows—especially with a third‑party accounting system—while the organization also wanted to empower non‑technical “citizen” developers.

They added AgilePoint’s low‑code/no‑code platform to extend SharePoint and Office 365, enabling citizen and professional developers to rapidly build workflows and apps (invoice and corporate card approval examples) that integrate cloud and on‑prem systems. The result: 70–80% shorter development cycles, a 200% increase in planned apps with the same budget, scalable deployment across a 6,000‑user base via concurrent licensing, and future‑proofed, low‑maintenance solutions.

The Salvation Army

David Brown

Director of Applications