Case Study: Daisy Brand achieves a 10% increase in collections and streamlined accounts receivable with AgilePoint

Accounts Receivable Improvement Using AgilePoint to Integrate Microsoft Exchange with Accounting Application

Daisy Brand, a cultured dairy products company since 1917, faced a system-to-human gap in accounts receivable: deductions and 30-60-90 day follow-ups were falling through the cracks between applications and staff, and the company wanted a solution that leveraged existing Microsoft/.NET investments without heavy new Java development.

Using AgilePoint, Daisy integrated Microsoft Exchange with its accounting application to automate Outlook reminders and enforce process-based AR workflows that track deductions from receipt to closure. Deployed in seven weeks, the solution boosted collections by about two days’ worth of sales (a 10% improvement) and delivered better forms, reporting, alerts and measurable cycle-time visibility.

Daisy Brand

Kevin Brown

Chief Information Officer