Case Study: Price Chopper boosts efficiency and reduces IT support with Agilence

Replacing a Legacy System to Improve Efficiency

Price Chopper, part of the Golub Corporation behind Price Chopper and Market 32, needed a better way to handle exception reporting in its Asset Protection department. The team was relying on a legacy tool that was hard to use, limited in functionality, and forced employees to manually manipulate data while also creating extra work for IT. Agilence was brought in to provide a more efficient and agile analytics solution.

With Agilence’s SaaS data analytics platform and drag-and-drop report builder, Price Chopper was able to reduce manual analysis, let Asset Protection create and distribute complex reports on its own, and ease IT support and infrastructure demands. The result was faster identification and correction of issues, with the team becoming significantly more effective at isolating and resolving root causes of loss. The solution also expanded across the organization to more than 500 active users in departments including Legal, Internal Audit, Store Front End, and Operations Field Team.

Price Chopper

Mike Gulli

Manager of Corporate Security & Crisis Management