Case Study: a large restaurant brand reduces food costs and uncovers theft with Agilence

Large Restaurant Brand - Customer Case Study

A large restaurant brand, a fast-growing quick-service chain with 100+ U.S. locations and an expanding international footprint, was struggling to get a clear view of operations and combat security issues, theft, and operational waste. Without a data exception reporting platform, the team spent too much time piecing together reports to investigate fraudulent activity and keep problems from growing.

The restaurant implemented Agilence’s data analytics platform, including its exception-based reporting capabilities, to help loss prevention and other teams quickly spot issues and drill into the data. Agilence helped identify four potential employee theft cases within a week, while a pre- and post-implementation analysis showed food costs dropped by nearly 40% and sales increased by 15%.