Case Study: Kirkland’s improves operations and reduces loss with Agilence

Kirkland’s Harnesses the Power of Big Data to Improve Operations and Reduce Loss

Kirkland’s, a specialty retailer founded in 1966, needed a better way to uncover operational inefficiencies and reduce loss across its stores. The company turned to Agilence to help its teams identify and fix problems faster while reducing the burden of manual nightly sales audits.

With Agilence’s big data analytics platform, Kirkland’s was able to streamline store audits so one person could handle work that previously took each store manager 15 to 20 minutes per night. The solution helped users rectify issues more quickly than ever before, and Kirkland’s achieved a complete return on investment in its first year as an Agilence customer.

Kirkland’s

Byron Coleman

Director of Loss Prevention