Case Study: Connect Plus achieves 5% efficiency improvement and £48M in M25 asset savings with AgileAssets

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Preview of the Connect Plus Case Study

Connect Plus Service Implements AgileAssets Software to More Effectively Manage the London M25 Orbital Motorway’s Infrastructure Assets

Connect Plus Services manages and maintains the London M25 under a 30-year, multi‑billion-pound DBFO contract, overseeing a portfolio of about 150,000 assets (including 40,000 pavement sections, 3,000+ structures and 15,000+ tunnel M&E assets). To meet strict hand‑back obligations and improve operational and strategic decision‑making, the company needed an infrastructure asset management IT system that provided a routine maintenance management system (RMMS) with spatial search and mobile data collection, could integrate with legacy systems, and support staff adoption.

Connect Plus implemented AgileAssets Structure Analyst, Structure Inspector and Foundation modules to provide inventory and inspections workflows, condition scoring, defect/work‑order management, live condition dashboards, spatial defect searches, and optimized 1‑, 5‑ and 30‑year, multi‑constraint work plans. The solution enhanced operational efficiency and asset performance, mitigated lifecycle renewal risk, enabled optimized long‑term investment planning, delivered a 5% long‑term efficiency improvement (approximately £30M pavement and £18M structure savings) and earned an AXIAM Award honorable mention.


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