Case Study: Southwest Airlines achieves faster, more independent delivery with Agile Velocity

Southwest Airlines saves $5+ million in 2 months with Agile Velocity

Southwest Airlines faced a significant challenge with scaling and dependencies, where every feature required coordination across multiple teams, leading to weeks of delays and excessive planning time. They engaged vendor Agile Velocity and its Path to Agility service to address this structural and architectural problem that was crippling their delivery speed.

Agile Velocity implemented a solution that involved restructuring teams around products and untangling the code to break dependency chains. This approach enabled teams to ship work independently and dramatically improved predictability. As a result, one department within Southwest Airlines achieved 67.3% to 105% predictability, while another saved over $5 million in just two months.

Southwest Airlines