AgentSync
21 Case Studies
A AgentSync Case Study
Service Insurance Companies, a leader in workers’ compensation insurance, needed a better way to manage producer appointments as it expanded from Texas to all 50 states. What had once been a simple manual process became a compliance nightmare for a two-person team, with paper forms, mailed checks, and tracking requirements across dozens of state regulations. The company turned to AgentSync Manage to help streamline producer compliance and appointment management.
With AgentSync, Service Insurance Companies automated appointment workflows, reporting, and recordkeeping, eliminating weekend manual work and reducing the risk of market conduct violations. The compliance team now completes tasks that once took days in just minutes, including generating accounting reports in two minutes and quickly accessing data for regulators. AgentSync also helped improve efficiency, transparency, and employee experience across compliance, accounting, and leadership.
Jay Howard
Director of Compliance and Risk Management