Case Study: Lanesurf Automates Freight Coordination at Scale with AgentMail

Lanesurf scales to millions of messages with AgentMail

Lanesurf, an AI platform for automating freight brokerage operations, faced the challenge of managing high-volume, time-sensitive email negotiations with carriers. A delayed or missed reply could result in losing a load or sacrificing margin, so their AI agents needed reliable, real-time two-way email capabilities to keep every conversation organized and actionable. They implemented AgentMail to provide this essential email-native infrastructure.

Using AgentMail's API, Lanesurf's agents were given their own programmatic inboxes capable of sending, receiving, and preserving threaded conversations. The solution's real-time webhooks ensured carrier responses were instantly surfaced within the Lanesurf platform. As a result, Lanesurf scaled to manage hundreds of inboxes and millions of messages through AgentMail, supporting freight operators across thousands of loads every day.

Lanesurf