Case Study: PRO BTP achieves 30% more self-service appointments with Agendize

PRO BTP boosts self-care appointments by 30% with Agendize

Pro BTP, a major French social protection organization, faced challenges in modernizing its customer appointment process. They needed to offer a 24/7 digital scheduling experience for both individual and business clients while optimizing internal agenda management and ensuring data security. They partnered with Agendize to implement its online appointment scheduling solution.

The Agendize solution involved an integrated appointment widget, synchronization with existing CRM systems, and secure hosting in France. This implementation resulted in a 30% increase in appointments booked via self-service by individual customers, with over 100,000 total appointments generated. The solution also provided improved traceability and was rapidly adopted by Pro BTP's internal teams.

Pro BTP