Case Study: Parks Insurance achieves 75% faster commissions processing and streamlined operations with AgencyBloc

Parks Insurance - Customer Case Study

Parks Insurance, Inc. is a South Dakota-based independent agency (also managing a smaller Arizona agency) that specializes in senior insurance products. While transitioning from The Office Manager (TOM) to GBS with a planned go-live in January 2018, the December 2017 announcement that AgencyBloc had acquired GBS forced them to quickly find a long-term CRM solution and fully migrate both agencies to avoid GBS being sunsetted.

A week after the acquisition notice they trialed AgencyBloc and, impressed by the customer support, completed the migration in about a month. The move cut commission processing time by 75% (statement imports went from two full days to one hour per month), handled a 9,000-policy import with 97% auto-linking, and centralized records so staff can answer agent questions immediately — freeing time to begin tracking commission payments for missed-payment recovery.

Parks Insurance

Sandy

Parks Insurance