Case Study: Foy Benefits achieves 66% faster commission processing and $6,000/year in employee time savings with AgencyBloc

Foy Benefits - Customer Case Study

Foy Benefits, a Watertown, NY brokerage that manages in-house and outside brokers and focuses on group medical and employee benefits, was frustrated with their legacy system (Gen4). Slow page loads, cumbersome workflows, lack of integration with Employee Navigator, frequent meetings to coordinate data and processes, and repeated manual re-entry of carrier commission statements made daily operations inefficient and error-prone.

After switching to AgencyBloc (discovered at an Employee Navigator conference), Foy Benefits gained seamless Employee Navigator integration, faster one-second page loads, a Carrier tab for centralized logins, a customizable Lead Form builder, dashboards for analytics, automated workflows, and a zip-code radius search. The changes cut commission-processing time by 66% (carrier imports dropped from 8 to 2 hours/month), saved about $6,000 annually in employee time, and improved communication, productivity, and growth potential.

Foy Benefits