Case Study: Hyperdrug achieves higher conversion and sales with Agency51 BigCommerce replatforming

Hyperdrug boosts average conversion rate to 5.7% with Agency51

Hyperdrug, an industry-leading online pet pharmaceutical business, challenged Agency51 to overhaul their website by replatforming from a bespoke system. The project required a complex solution that could integrate prescriptions into their ordering system while meeting strict legal requirements and established business processes.

Agency51 implemented an Enterprise BigCommerce platform with a bespoke integration to process pharmaceutical orders and prescription uploads. The solution successfully increased conversion rates and average order values, gained higher search engine rankings, and reduced administrative overhead. The project was delivered on-time and to budget, and the website was nominated for a BigCommerce EMEA Creative Problem-Solving Award.

Hyperdrug