Case Study: New York Cancer & Blood Specialists achieves 6X ROI and better follow-up care with Agamon Health

New York Cancer & Blood Specialists achieves 6X ROI with Agamon

New York Cancer & Blood Specialists (NYCBS) faced the challenge of ensuring patients did not fall through the cracks with recommended follow-up care, a process that was previously manual and resource-intensive. To address this, the cancer center partnered with vendor Agamon to implement its Coordinate Platform, an AI-powered solution designed to automate patient navigation and close care gaps.

By using Agamon's AI to analyze medical reports and automate communication with both patients and providers, NYCBS significantly improved follow-up adherence and care coordination. The results were substantial: a 28% increase in patients returning for general radiology follow-ups, $100k in annualized staff cost savings, and a 47% completion rate for breast MRIs among high-risk patients. This led to a 6x return on investment within three months, with Agamon enabling NYCBS to revolutionize its operations and capture more revenue.

New York Cancer & Blood Specialists