Case Study: Main Street Radiology boosts follow-up adherence by 50% with Agamon Coordinate

Main Street Radiology increases follow-up bookings by 50% with Agamon

Main Street Radiology, a New York imaging center, faced a significant challenge as only half of its patients were returning for vital follow-up scans. The administrative process of notifying physicians and chasing patients was costly and inefficient. They approached vendor Agamon to find a cost-effective and scalable solution to manage this follow-up process, specifically needing to process hundreds of reports daily and personalize communications at scale.

Agamon implemented its Coordinate platform, which uses Natural Language Processing to automatically detect actionable findings in radiology reports and then notify the right people via their preferred communication method. This end-to-end automation provided Main Street Radiology with the necessary capabilities to personalize alerts and track performance. As a result, Agamon helped increase the number of patient follow-ups scheduled by 50% while also reducing administrative costs and workload.

Main Street Radiology