Case Study: Tulalip Resort Casino achieves centralized guest and employee information and improved guest service with Affirma Consulting's SharePoint solution

Tulalip Resort Casino - Customer Case Study

Tulalip Resort Casino engaged Affirma after its previous SharePoint developer failed to deliver a central repository for company-wide information. Tulalip needed a SharePoint solution to consolidate guest-facing and internal employee content so staff across many departments could access consistent knowledge and deliver better guest service.

Affirma’s business analysis team designed and built a SharePoint site with two distinct areas—Guest Management and internal employee content—bringing together disparate knowledge streams. The Affirma solution centralized information across departments, improved staff access to guest and operational content, and now meets Tulalip’s needs for consistent, easily accessible information.

Tulalip Resort Casino