Case Study: Microsoft Consumer and Online Group achieves a centralized, user-friendly SharePoint 2010 portal and reduced support costs with Affirma Consulting

Microsoft Consumer and Online Group - Customer Case Study

Microsoft Consumer and Online Group needed a centralized, highly functional site to manage Microsoft’s consumer-facing plans, reduce growing support costs, and reflect a new strategic direction. Frustrated by prior vendors, C&O engaged Affirma for SharePoint consulting, including a migration from SharePoint 2007 to SharePoint 2010.

Affirma implemented a redesigned SharePoint 2010 portal with a Silverlight-based interactive experience fed from SharePoint list data, re-architected information for faster findability, improved UX and design, and surfaced employee profiles via Bing Maps for contextual enterprise social features. The Affirma solution delivered an engaging, strategy-aligned portal seamlessly integrated with SharePoint 2010, reduced support costs, and left the client very satisfied.