Case Study: StateCover Mutual boosts document processing efficiency with Affinda's AI platform

StateCover Mutual boosts document processing efficiency by 60% with Affinda

StateCover Mutual, a specialist provider of workers compensation for New South Wales local government, faced an inefficient process for handling over 300,000 diverse documents annually. Their rules-based system required extensive manual oversight to correct classification and data extraction errors. They partnered with Affinda to implement a custom AI document processing platform to automate these tasks and reduce human intervention.

Affinda's solution deployed integrated AI models for document classification, claim number extraction, and invoice data extraction. This automated workflow instantly classifies documents, extracts key data, and routes everything to the correct approver or system. The results for StateCover Mutual included a 30-60% increase in processing efficiency, more than double the number of documents sent directly to the right approver, and significant time savings on manual invoice reviews.

StateCover Mutual