Case Study: PSC Insurance Group achieves 95% automated invoice processing with Affinda

PSC Insurance Group automates 95% of invoice processing with Affinda

PSC Insurance Group, a multinational commercial insurance provider, faced the challenge of manually processing over 24,000 invoices annually across its many entities. This cumbersome, error-prone workflow required staff to manually extract data, map suppliers, and code line items into their Sage X3 ERP system. They partnered with vendor Affinda to implement a custom AI-powered invoice processing solution to automate data extraction and integrate seamlessly with Sage X3.

Affinda designed a bespoke AI invoice extractor integrated with Sage X3, which automatically populated supplier, entity, and account code fields. This solution allowed PSC to process 95% of invoices with no human intervention, handling ten times the volume without adding staff. The results included a significant reduction in errors, enhanced audit trails, and freed-up accounts staff who could then focus on higher-value finance activities.

PSC Insurance Group