Case Study: Makesure achieves 99% faster ID check response times with Affinda’s AI document processing

Makesure automates identity document processing and reduces check response times by 99%

Makesure, an Australian background verification company, faced a bottleneck due to its manual processing of identity documents. This labor-intensive process was slow, costly, and prone to errors, which prevented efficient automation even after trying other tools. They partnered with Affinda to find a solution using a custom AI Document Processing Platform.

Affinda implemented a tailored AI model that could accurately extract data from a vast range of ID document types. This solution eliminated manual handling, enabling fully automated processing. The results for Makesure included a 300% increase in straight-through processing, a 50% reduction in labor costs per check, and a 99% decrease in response time, slashing it from two hours to nearly instantaneous.

Makesure

Rob Wallace

Chief Exectutive Officer