Case Study: Global Digital Payment Providing Company improves fraud detection and customer satisfaction with Aerospike

Global Digital Payment Providing Company - Customer Case Study

One leading global digital payments provider faced rising online fraud and the need to keep transactions fast and frictionless. With 150 million customer profiles, multiple payment and rewards programs, mobile and cross-border dynamics, and legacy databases unable to process near-real-time data, the company struggled to detect sophisticated fraud without denying legitimate transactions — all while needing to meet a strict 750 ms decision SLA.

The company deployed Aerospike’s high-performance NoSQL database, built for SSDs and real-time workloads, to power a more comprehensive fraud-scoring application. The new platform handled 60 TB and 30 billion objects, delivered ~250 µs read latency and ~75 ms total query time, sustained >1M writes/sec, scaled horizontally with automated failover, and cut infrastructure costs by removing costly caches. The result was more accurate fraud detection, reduced false negatives and customer churn, improved profitability, and stronger customer satisfaction.