Case Study: Transavia achieves 50% mobile transactions, reduced fraud and expanded local payments with Adyen

Transavia spreads payments wings with Adyen

Transavia, a European low‑cost airline operating from France and the Netherlands, needed an integrated payments partner as it rolled out a new platform and brand in 2012. The business sought a solution that would integrate with industry reservation systems, reduce fraud and chargebacks, support local payment preferences across markets, and offer a seamless omni‑channel experience across desktop, mobile and point‑of‑sale.

Transavia partnered with Adyen, using its Navitaire and Amadeus integrations, dynamic 3D Secure risk rules, and broad support for local methods (iDEAL, SOFORT, PayPal, UATP) plus responsive payment pages. The result: higher authorization rates with targeted fraud protection, rapid m‑commerce growth (mobile now 50% of transactions), and a single payments platform that streamlines revenue accounting and supports future initiatives like tokenized one‑touch payments.

Transavia

Roy Scheerder

Chief Commercial Officer