Case Study: Klook boosts revenue and payment efficiency with Adyen

Klook takes off with payments optimization and revenue boost

Klook, the travel and experiences platform, needed a simpler way to manage fragmented payments as it expanded globally. Working with Adyen, Klook used a single payments integration to reduce complexity, improve checkout performance, and support customers with the payment methods they prefer.

Adyen implemented local acquiring, a broader mix of local and international payment methods, and network tokenization for saved cards. This helped Klook lower processing costs, avoid cross-border fees, improve authorization rates, and speed up future checkouts; Klook also reported better operational efficiency and a smoother customer experience.

Klook

Michelle Xue

Associate Director