Case Study: Zenchef enhances restaurant customer experiences with Adyen for Platforms

How Zenchef is revolutionizing the daily lives of thousands of restaurant owners with Adyen for Platforms

Zenchef, a restaurant technology platform, was looking for a white-label payment solution to replace several PSPs and improve authorization rates while controlling costs. Before partnering with Adyen, the company needed a way to better support restaurant owners with payments that fit the specific demands of the food service industry.

Adyen implemented Adyen for Platforms and Zenchef Payments, adding prepayments, card pre-authorization, and QR code payments. This helped Zenchef bridge booking and customer management, secure working capital, and create new revenue streams for restaurants; today, Adyen processes a large share of Zenchef’s payments in France and supports its expansion across Europe.

Zenchef

Ghislain Rouëssé

VP of Partnerships