Case Study: mk | hotels elevates guest experiences with Adyen

How mk | hotels and Adyen deliver a modern payments experience to guests with protel, Code2Order, and more

mk | hotels wanted to digitize the guest journey from booking to checkout and simplify a complex hospitality tech stack. The company needed software that could connect with multiple partners, including kiosk providers, mobile check-in tools, and hotel management software. Adyen was chosen as the payments platform to help make this possible.

Adyen implemented a single platform for all hotel payment services, integrating with partners such as protel, Code2Order, HERA, KIOSK, and Abitari. This reduced complexity and enabled a more modern, streamlined guest experience with automated reservations, mobile check-in, and kiosk-based interactions. The result was a smoother payments and hospitality process across the stay experience.

mk | hotels

Arno Sonderfeld

Managing Director