Case Study: Deliveroo achieves seamless, friction‑free dine‑in and self‑collection payments with Adyen

Deliveroo Food Market & Adyen A glimpse into the future of dining

Deliveroo’s Food Market in Singapore, part of its Deliveroo Editions super‑kitchen concept, needed a payments partner that could deliver speed and reliability for a new 40‑seat site combining dine‑in, self‑collection and self‑service kiosks. The challenge was to create a seamless order, payment and pickup experience that let restaurant partners reach more diners without costly brick‑and‑mortar investment.

Adyen provided a fast, reliable payments solution integrated with the kiosks and pickup workflows, enabling tap‑and‑pay and a frictionless order‑to‑collect journey. The result: positive consumer feedback about convenience, smoother checkout and operational efficiency, and a low‑cost, low‑risk channel for restaurant partners to scale innovative F&B concepts.

Deliveroo

Divya Rathi

Head of Deliveroo Editions