Case Study: Agoda achieves seamless global booking and payment experiences with Adyen

Agoda & Adyen Better payments and experiences for a world of travelers

Agoda, one of the world’s fastest-growing online travel agents, needed to improve the booking and payment journey for a rapidly expanding global customer base with diverse currencies, languages, and payment preferences. To support this growth, Agoda partnered with Adyen and its payments platform to deliver smoother, more flexible checkout experiences.

With Adyen, Agoda added innovative payment options and alternative payment methods suited to different markets, helping reduce friction at checkout. The result was better payment experiences for travelers and increased card acceptance rates, while supporting Agoda’s expansion across Asia Pacific and into more than 200 countries and territories.

Agoda

Darren Makarem

Vice President, Commercial Finance