Case Study: Wickes transforms employee relations with AdviserPlus empower®

Wickes transforms employee relations with AdviserPlus, handling 80% of tasks through manager self-service

Wickes sought a partner to transform its employee relations function, aiming to increase line manager ownership of people matters and gain better visibility of key metrics. They chose AdviserPlus for its expertise and its empower® solution to address these challenges.

AdviserPlus implemented its technology-led solution, which provided managers with a structured framework and digital guidance to self-serve ER matters. This resulted in 80% of employee relations tasks becoming manager-led. Furthermore, the actionable insights from the solution enabled Wickes to identify a need for additional training, leading to a partnership with the National Autistic Society to create a more inclusive environment.

Wickes