Case Study: The Body Shop achieves faster ER case closure and reduced case volumes with AdviserPlus

The Body Shop cuts ER case closure time by 49% with AdviserPlus

The Body Shop sought an employee relations advisory outsourcing solution to improve efficiency and provide managers with compliant, best-practice guidance. They partnered with AdviserPlus to gain unlimited access to legally privileged employment law advice, comprehensive reporting, and documentation support.

AdviserPlus implemented its outsourced employee relations service, providing consistent expert advice and process support. This solution resulted in a 49% faster case closure rate within three months and a 45% reduction in ER case volumes within the first year, significantly improving manager confidence and freeing HR to focus on strategic priorities.

The Body Shop