Case Study: Aldermore strengthens HR support and manager confidence with AdviserPlus

Aldermore - Customer Case Study

Aldermore, the challenger bank, faced growing HR demands as rapid expansion left line managers needing more support, clearer policies, and easier access to HR guidance. Much of the operational HR work was falling to the HR team, limiting their ability to focus on strategic priorities.

AdviserPlus implemented managed HR advisory support for Aldermore’s line managers, alongside an online knowledge portal with clear policies, procedures, and step-by-step guidance. The result was greater manager confidence, more consistent handling of HR issues, earlier intervention in potential problems, improved employee engagement, and more time for the internal HR team to focus on strategic work, with data helping identify training needs and emerging issues sooner.

Aldermore

Rob Divall

Group HR Director