Case Study: The Danish Sclerosis Society optimizes telefundraising with Adversus A/S

The Danish Sclerosis Society - Customer Case Study

The Danish Sclerosis Society, an NGO dependent on supporter contributions, faced challenges with its previous dialer solution. They lacked an overview of their lead management, and their system was unable to meet their need for quality and operational agility, which hampered their fundraising efforts. This led them to seek a new solution from the vendor, Adversus.

Adversus implemented its dialer platform to streamline lead management, provide crucial oversight, and introduce automated workflows. The solution included features like an automated double-check system for quality assurance, predictive dialing combined with Journeys to optimize lead usage, and automated email communication. The society achieved greater efficiency, stability, and flexibility, allowing them to easily adapt their strategy during COVID-19. Christina Formann, Head of Telefundraising, praised Adversus for its quality, development focus, and excellent support, which aligned with the department's professional ambitions.

The Danish Sclerosis Society

Christina Formann

Head of Telefundraising