Case Study: MediFox boosts booked appointments with Adversus predictive dialing

MediFox - Customer Case Study

MediFox therapy, a software provider for therapeutic practices in Germany, faced challenges in reaching decision-makers at their target clinics through manual outbound calling, especially during the COVID-19 pandemic. Their sales team struggled with low connection rates and wasted time. They turned to the vendor Adversus A/S to implement its Predictive Dialer to improve efficiency and connect with more potential clients.

By adopting Adversus's cloud-based dialer platform, MediFox therapy significantly increased its sales activity and results. The solution was praised for its user-friendliness and flexible onboarding process. The vendor Adversus helped the sales team achieve a 13% increase in daily booked appointments, setting a new company record of 21 appointments in a single day soon after implementation.

MediFox

Simon Bobe

Head of Sales