Case Study: France Solar boosts sales and support efficiency with Adversus A/S

France Solar - Customer Case Study

France Solar, a French company specializing in solar panel systems, was using a dialing software that ceased operations. They needed a new comprehensive platform to reach potential clients and support existing customers across France and Switzerland. The vendor, Adversus, provided its dialing and customer support platform to meet this challenge.

Adversus implemented a solution that gave France Solar's managers live call monitoring and detailed reporting features, allowing for immediate agent feedback and performance tracking. As a result, France Solar found the tool so comprehensive that they canceled other redundant software subscriptions. The company also praised Adversus for its exceptional French support and was able to maintain uninterrupted sales and support operations even during the COVID-19 pandemic lockdowns.

France Solar

Frédéric Rexer

Business Development Manager