Case Study: Large National Cancer Institute‑designated hospital system trains 400 end users and boosts efficiency and consistency with Advarra Custom eLearning

Large NCI-designated Hospital System Trains 400 End Users, Resulting in Increased Levels of Efficiency and Consistency

Large National Cancer Institute faced a training crisis when overburdened trainers at an NCI‑designated hospital system had to remotely train more than 400 end users during the COVID‑19 pandemic. Complex, poorly documented processes made in‑person training impractical, so the organization turned to Advarra and its Custom eLearning solution to meet urgent capacity and consistency needs.

Advarra’s team built custom modules—writing scripts, developing storyboards, running assessments and creating interactive simulations and walkthroughs—so staff could complete required training remotely and at their own pace. The program saved significant trainer time, provided reusable onboarding content, and delivered strong results: 97% of users said course objectives were clear, 97% said delivery was clear, 96% found the difficulty appropriate, and 86% found the training job‑related; these gains improved efficiency and consistency for the Large National Cancer Institute.