Case Study: Global Top 20 Pharma Organization achieves centralized, streamlined global audit management with Advarra

Global Top 20 Pharma Organization - Customer Case Study

Global Top 20 Pharma Organization faced rising administrative burdens managing multiple vendors and audits across cultures and geographies while keeping focus on bringing therapies to market. They sought two to three strategic partners to simplify contracting and billing, reduce internal oversight, standardize reporting, and manage a high volume of diverse audits over a two-year program — engaging Advarra to provide centralized, global audit support across functions like GCP, GCLP, GLP, GVP, CSV, and inspection readiness.

Advarra assembled a dedicated global team led by a program manager, ran a qualification and QC process for auditors and deliverables, and used a mix of remote and onsite assessments during COVID-19. The engagement accepted over 35 qualified auditors, delivered 148 audits in the initial two years, and included monthly governance for KPI oversight and remediation; the client renewed with Advarra for three more years (up to 75 audits/year and up to 10 mock inspections annually).