Case Study: Pumps & Controls doubles revenue and improves customer service with Advantive’s DDI System

Pumps & Controls doubles revenue with Advantive's DDI System

Pumps & Controls, a master distributor of industrial supplies, faced the challenge of needing to automate operations and leverage new technologies to support continued growth and improve efficiency. They partnered with Advantive and implemented its DDI System Inform ERP solution, which provided industry-specific business management tools.

The solution from Advantive streamlined operations by providing transparent customer information on a single screen, greatly improving the efficiency of the customer service team. This enabled Pumps & Controls to double its revenue with the same staff, reaching over $10 million in yearly sales, while also increasing customer satisfaction and loyalty.

Pumps & Controls