Case Study: MacDonald Supply grows ecommerce and strengthens operations with Advantive Inform ERP

Macdonald supply grows ecommerce strengthens operations with inform erp

MacDonald Supply, a plumbing, HVAC, and industrial distributor, was using an outdated ERP system that lacked modern integration and support. This hindered their operational efficiency and growth potential. Seeking a Windows-based solution that fit their specific business model, they turned to vendor Advantive's Inform ERP to modernize their operations and better support their diverse customer base.

Advantive implemented its Inform ERP system, which included integrated eCommerce, strategic pricing, and advanced analytics. The solution provided MacDonald Supply with real-time data, error-free warehouse operations, and a significantly streamlined month-end close process. The new eCommerce platform also improved their SEO ranking and functionality, leading to a steady increase in online sales, which became their fastest-growing business area. The team at Advantive provided responsive support and customized the software to fit the distributor's workflows, resulting in increased revenue and measurable operational improvements.

MacDonald Supply

Kevin MacDonald

Director of Operations