Case Study: King & Prince Seafood achieves in-spec quality and lower complaints with Advantive InfinityQS

King & Prince Seafood - Customer Case Study

King & Prince Seafood, a major seafood manufacturer, faced challenges with variability in the raw materials that make up a majority of its finished products. To ensure consistency and high quality across its global supply chain and internal processes, the company turned to Advantive and implemented its InfinityQS quality management software.

Advantive's solution provided centralized, real-time visibility into quality data from both overseas suppliers and U.S. plants. This enabled King & Prince to standardize processes, manage suppliers more effectively, and quickly identify and correct issues. The results were significant, including a reduction in customer complaints to less than one per million pounds sold and measurable improvements in their Right First Time metric, ensuring a high-quality, compliant product from start to finish.

King & Prince Seafood

Tracy McConnell

Vice President of Technical Services