Case Study: GSI Technologies achieves real-time total quality management with Advantive InfinityQS ProFicient

Finding the final piece of the total quality management puzzle

GSI Technologies, a manufacturer of functional printing and industrial graphics products, faced a challenge with its outdated, homegrown SPC system. This system lacked the robust capabilities needed to aggregate data from disparate equipment, meet stringent client specifications, and support continuous improvement, especially as its Functional Printing division grew. To achieve total quality management, they turned to Advantive's InfinityQS ProFicient platform.

By implementing Advantive's ProFicient solution, GSI Technologies gained a centralized hub for real-time manufacturing intelligence. This provided visibility into processes, assured compliance, and enhanced customer satisfaction. The most measurable impact was a dramatic reduction in customer complaint rates from 2.5% to less than 0.5%.

GSI Technologies

Jack Kraemer

President and COO