Case Study: Delta Q achieves paperless workflow and efficiency gains with Advantive's Inform ERP

Delta Q - Customer Case Study

Delta Q, a Southern California-based plumbing and HVAC manufacturer's representative, faced significant inefficiencies from its old UNIX-based system and separate accounting software. Their processes were labor-intensive, required extensive paperwork, and led to poor customer service. To address this, they selected the Inform ERP software from vendor Advantive to gain industry-specific features, integrated accounting, and paperless workflows.

Advantive implemented its Inform ERP solution with a phased approach that included on-site training and custom data conversion. The results were highly successful, enabling Delta Q to eliminate nearly all paperwork, saving $3,000 annually on forms and 10-15 hours per week in labor. This efficiency gain allowed them to reallocate resources to sales-driving activities, which they quantify as the equivalent of gaining a $60,000 per year employee. The company also benefited from improved inventory accuracy, streamlined accounting, and enhanced tools for its sales team.

Delta Q

Derek Johanssen

President