Case Study: Global Mall achieves improved customer experience and dynamic in-store promotions with Advantech AdvanPOS solution

Flexible and Interactive POS Solution Deployed at Global Mall, Taiwan

Global Mall, a six-store shopping mall chain in New Taipei City, needed a flexible POS solution that could fit a variety of counter sizes and heights across diverse retail environments (supermarket, cinema, cosmetics) and also support a secondary display for digital promotions. To meet these challenges they partnered with Advantech and evaluated POS options capable of customization, adjustable mounting, and digital signage integration.

Advantech delivered its AdvanPOS system with a customized adjustable pole‑mount and unique secondary display, allowing cashiers to set comfortable viewing angles while showing dynamic promotional videos to waiting customers. The Advantech solution improved customer experience by shortening perceived wait times and increasing promotional engagement, while its rich I/O and modular peripherals simplified maintenance and supported potential sales and revenue growth.

Global Mall