Case Study: Response Care achieves improved senior healthcare communication and staff productivity with Advantech’s HIT-W121B

Advantech’s All-in-One Infotainment Terminal Adopted by Response Care to Provide a Multifunctional Solution for Senior Healthcare

Response Care, a North American provider of nurse call solutions for nursing homes and senior care facilities, faced the challenge of scaling reliable communication and care coordination for a rapidly aging population. To improve care quality, simplify communication, and increase resident safety, Response Care adopted Advantech’s HIT-W121B all-in-one infotainment terminals as the core of its modern nurse call and monitoring solution.

Advantech’s HIT-W121B delivered a touchscreen, mobile-networked communication portal with optional handset, EMR/EHR integration and PoE power to accelerate deployment. The system lets staff mark calls as “received” and “responded,” produce period-over-period workflow reports to analyze response time and prioritization, and share medical records in real time—improving response tracking, staff productivity and continuity of care while reducing installation costs and deployment time.

Response Care

Myron Kowal

President